With BESY® we offer you all the benefits connected with KAYSER products. Modern procurement management today requires more than the simple ordering of products and consumables.

Certified technical testing service
The protection of staff, technology and equipment is one of the most important
tasks for companies. KAYSER GmbH offers you the whole spectrum of appropriate tests and checks. According to requirements these are carried out at your premises, at the place of use or at our company with our own personnel. Our
department is certified by TÜV (German Technical Inspectorate) according to
DIN EN ISO 9001:2008.

Our tests take place in accordance with the testing guidelines DIN 685 and/
or 18.4 (VBG9a) and include: visual inspection, wear testing, elongation, accessories, testing for cracks/fluxing, test certificate, test costs, exchanging of
replacement parts.

Product service
You have a pool of individual product solutions available with the Kayser product
service. For example we plan special constructions using CAD and put together
system work stations in a modular design principle. With our own KAYSER brand
we also offer versatile solutions for the most diverse needs.

Project service
We support your project from the planning to the finished assembly. In the process we use state-of-the-art planning tools like CAD. We offer complete fittings from one source. This saves on time-consuming coordination processes and costs.

Optimisation management
We want to constantly improve for you. Therefore your opinion is important to us. Our measureable complaints management system integrating your supplier evaluation should help us to be able to work more effectively for you.

Customer services
If it is a question of quick and uncomplicated troubleshooting then you are in the right place with our KAYSER customer services. We will save you the difficult search for replacement parts as well as unnecessary downtime. Even wear parts which are not in stock will be procured for you the quickest way.

eProcurement
Modern and medium sized businesses cannot imagine life today without eProcurement which became popular in Germany about ten years ago. As by using eProcurement solutions, instead of the long and painstaking search through paper catalogues, the time - consuming coordination of paper forms and ordering by fax, a few clicks of the mouse is all it takes and the goods are ordered. Use KAYSER GmbH‘s experience and expertise in the area of eProcurement and actively profit from the benefits of electronic procurement. In KAYSER you will find a partner who has 10 years of experience in electronic catalogue compilation (BmeCat 1.2, eClass 4.1 and 5.1, UN/SPSC 9.1201) as well as in the implementation of process and system integration with eProcurement systems. At the same time guaranteeing that complex individual solutions are found. You can find detailed information about eProcurement at www.kayser.de. Talk to us if you would like to receive some practical examples.

Supply service system / assembly service
Door to door delivery free of freight costs within Germany (without extra costs for dispatch and packaging). Special conditions apply to the islands. On request we will also assemble or disassemble directly at your property. Only the actual cost will be charged. Packaging materials will be disposed of environmentally compatibly.

Lease instead of purchase
The KAYSER leasing programme involves no capital and protects your liquidity. Instead of paying the full purchase price you only pay the actual use in individually adjusted leasing prices. We will be glad to fully answer any questions you may have on our product. We exclusively offer you high quality products from a wide range.

Guarantee Plus
With KAYSER Guarantee Plus we offer you a service which goes beyond the statutory guarantee, the assurance of a 5 year quality guarantee. Our own repair service also saves you the time consuming search for replacement parts, even once the guarantee period has expired. Procurement optimisation. You are searching for a specific product. We will help you to procure it! Thanks to KAYSER procurement optimisation you will receive every product quickly and without any problems from our countless suppliers. Regardless whether a special procurement or replacement parts service – we will take care of it.

Field team
Our field representatives are gladly available for you directly on site for personal consultation – free of charge of course. Make an appointment with our KAYSER customer advisors by phone or fax.

Professional advice on site
Many problems require quality advice on site, e.g. with special projects and complex systems and complete fittings. Our advisors will come to you and work on the best solutions for you on site.

Optimise your purchase and choose from 35,000 products from one source. Find out about our varied offer in our business catalogue in the following areas:

Means of transport
Transport containers
Environmental protection
Business equipment
Access equipment
Cleaning
Employment safety
Individual system special solutions
Dispatch
Outside facilities
Office equipment
System work stations

Direct on site
As well as our catalogue and online offer we are also available for you at our ten locations in Germany/Luxemburg.