{"id":50787,"date":"2023-09-02T13:00:43","date_gmt":"2023-09-02T11:00:43","guid":{"rendered":"https:\/\/www.expo21xx.com\/news\/?p=50787"},"modified":"2023-08-30T13:18:53","modified_gmt":"2023-08-30T11:18:53","slug":"nord-qr-code","status":"publish","type":"post","link":"https:\/\/www.expo21xx.com\/news\/nord-qr-code\/","title":{"rendered":"NORD’s customer can now easily access service department by using the product’s QR code"},"content":{"rendered":"\n
\"\"
Photo by Getriebebau NORD GmbH & Co. KG<\/i><\/figcaption><\/figure><\/div>\n\n\n\n

With effect from the start of the LogiMAT trade show at the end of April 2023, NORD DRIVESYSTEMS equiped its products with a QR code. \u201cWith this, we will provide our customers with an easier access to the service department\u201d, explains J\u00f6rg Niermann, Head of Marketing.<\/p>\n\n\n\n

Scanning this code with your mobile forwards you to the \u201cDigital services\u201d selection menu\u201d. From here, customers can contact the service department and directly reach the right contact persons of their country organisation. The contact persons speak the customers\u2019 mother tongue and the individually used drive solution is directly displayed on their monitors. Of course, it is also possible to establish contact by telephone. Here, customers must indicate the serial number of their drive component displayed in \u201cDigital Services\u201d.<\/p>\n\n\n\n

Prospect: digital updates<\/strong><\/p>\n\n\n\n

Customers can also navigate to the documentation of their components and to a list of potential spare parts. Furthermore, they can contact their responsible sales department or directly jump to the myNORD customer portal. In the long run, NORD is working on the possibility to inform its customers of digital updates for their frequency inverters etc. via \u201cDigital Services\u201d.<\/p>\n\n\n\n

For more information, please visit http:\/\/www.nord.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

With effect from the start of the LogiMAT trade show at the end of April 2023, NORD DRIVESYSTEMS equiped its products with a QR code. \u201cWith this, we will provide our customers […]<\/p>\n","protected":false},"author":9,"featured_media":50788,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[950,58,142,520],"class_list":["post-50787","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-motion-control","tag-digital-service","tag-drive-system","tag-motion_control","tag-motion-drive"],"yoast_head":"\nNORD's customer can now easily access service department by using the product's QR code - EXPO21XX.com NEWS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.expo21xx.com\/news\/nord-qr-code\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kamil\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.expo21xx.com\/news\/nord-qr-code\/\",\"url\":\"https:\/\/www.expo21xx.com\/news\/nord-qr-code\/\",\"name\":\"NORD's customer can now easily access service department by using the product's QR code - 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